KeyBank NA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

KeyBank NA Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled California

I am submitting my request again since Key Bank USA / - - / - ( - - - ) continues to wrongly report a delinquency / non payment on my credit report multiple times for ONE student loan issue that was paid in full and resolved ( DUPLICATE reporting of same issue when it is just ONE issue ). 1. The account was paid in full and should be removed as a negative on my credit report. 2. In addition, reporting by - entities was wrongful because the account existed only with Key Bank and the other entities have no right to report. -. The one account at issue was wrongly reported negatively under multiple account numbers when the issue involved only one Key Bank account which was paid in full. 4. After multiple attempts to correct the erroneous reporting of the account with Key Bank and the Credit Bureaus - all - Key Bank entities continue to wrongly ( negatively ) report the account in duplicate and unresolved. 5. The amount involved is under $200.00 however its impact to my credit history is negative, erroneous and without basis. I am seeking your assistance resolving this matter because KeyBank USA / - - / - and the Credit Bureaus have repeatedly failed to address this even though I have contacted them multiple times. Thank you in advance for your assistance.

KeyBank NA customer in California
Oct 21, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with explanation

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