PayPal Money Transfers Complaint

PayPal Money transfers department,

Domestic (US) money transfer Other transaction issues Other transaction issues South Carolina

I have been trying to transfer funds from a car buyer who insists that we use PayPal to complete the transaction. I find Paypal very deceptive in it 's description of it 's services. I have called PayPal customer service numerous times & never told the entire procedure to xfer money. For example : their web site allows you request set up for a " Friends & Family '' money transfer & send the request to the other party. However when the sending party tries to send the requested sum they get a message that the precipitant ( me ) is not a " Verified Member '' & blocks the transfer. This is true, to be a Verified Member I must provide Paypal with my Bank account information & they offer - options : Instant Verification & a second method. I chose the second method because the Instant choice requires you acknowledge their " Term & Conditions ''. Upon reading it,


When speaking to the Customer service people, who are very courteous but perhaps not fully knowledgeable, I was told, " that requirement was found in your Terms & Conditions Agreement ''. Upon further discussion with the last customer service rep. I press to find out if there were any other impediments to allowing this transaction go forward. I was told " I must confirm my email address '' before the transaction can go forward. Paypal allows people to start transactions but does not inform you that additional requirements must be met for complete approval.