Blackhawk Network Holdings Inc. Prepaid Card Complaint

General purpose card Fraud or scam

Blackhawk Network Holdings Inc. Prepaid card department,

General purpose card Fraud or scam Florida

I completed my tax return using - online service. On the last page, there 's an inquiry as to how I 'd like to receive my funds. It also advertised a quicker way to receive my funds by receiving it on a debit prepaid card, PayPower. This prepaid visa card is powered -. I went with this option. The - deposited $9.00, - into my account with these people and I have yet to receive my funds. PayPower claims that they 've returned the money to the -. The - confirmed that - received the funds on my behalf and has cashed it. PayPower confirmed receipt of said funds ; however, they continue to claim that they 've returned the funds to the -, which is not true.


2015. The - deposited the funds on - -, 2015. PayPower was not satisfied with all my attempts to prove my identity. They claimed that they returned the money to the - on - -, 2015. Since then, it 's been a back and forth and no real answers. I 've been evicted from my home. I was homeless with my children. This has devastated my life in ways I did n't think possible. I believe I am a victim of fraud. Please look into this and help me recover my due funds. Thanks a million.

Blackhawk Network Holdings Inc. customer in Florida
Oct 19, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with monetary relief

Consumer disputes how Blackhawk Network Holdings Inc. handled their complaint

Created with Highcharts 4.2.3Blackhawk Network Holdings Inc.Complaint HistoryComplaints11/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/20153/20164/20165/201610/201612/201601234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Blackhawk Network Holdings Inc.Fraud or scam2.7%64.9%32.4%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.0%53.1%21.3%4.1%20.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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