Review and analysis of over 41 complaints against Blackhawk Network Holdings Inc.
Blackhawk Network Holdings Inc. consumers have reported over 41 official complaints related to Fraud or scam. Out of the 41 consumer complaints against Blackhawk Network Holdings Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how Blackhawk Network Holdings Inc. responded to their complaint) and 98% were processed in a timely manner. 32% of consumer complaints against Blackhawk Network Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Blackhawk Network Holdings Inc. Prepaid card fraud or scam December 4, 2016 - I purchased to 'Simon 5 % back ' Giftcards, with a balance of - on each card. The card has a promotion that if it is used at certain merchants, 5 % of the purchase will be refunded to the card. I made a large purchase at - for approximately -, using my - cards. - is one of the merchants included in the promo. So 5 % was refunded to both cards. I subsequently returned the merchandise to - and they credited the funds back to the cards. At this point Blackhawk Network ( BHN ) blocked my cards. It is very difficult to deal with them. It took a week for them to even do anything. T... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam October 7, 2016 - greetings, - ago, i recevied a prepaid visa card as a gift. it was issued by PAYPOWER/- : card no. - - - - ; expiration - ; security code, - i activated it last week and everything appeared fine until i attempted to make purchase. i was told there were NO funds in the account. i called PAYPOWER and was told that i had to give them the original amount loaded onto the card before it could be activated. well, since it was a gift, i 'm unsure if i ever knew the original amount, and if i did, i have long forgotten. these cards are usually affixed to a display card that shows... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam May 21, 2016 - I purchased a Reloadit pack to load money onto my - card. Their website said they supported -. Tried to perform the load and got a message saying that my card had to be verified. Waited a couple of hours and the verification had n't yet occurred. Called customer service and was told that it would take 4 hours. This should have been mentioned on their website. Tried to perform the load the next day. Still did n't work. Found out through calling customer service that they only support certain - cards. Again this was not mentioned on their website. I asked how can I get my money back a... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam May 13, 2016 - Consumer Financial Protection Board Complaint : OmniCard Reward Debit Card # - I purchased kitchen cabinets and was rewarded with a $500.00 reward card by the cabinet maker, -. It had a " good thru '' date of -. On -/-/2016 I attempted to use the card to purchase some car parts from - at their web site. I entered the card information and the card was accepted for the charge in the amount of $57.00 at the web site on -/-/2016 @ - pm as evidenced by the date stamp on the invoice. The card number and expiration were noted on the invoice. On - -, 2016 I receive... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam April 20, 2016 - This is my second complaint. My first ended up being Case number : -. Blackhawk provided a weak partial response saying they were investigating over two weeks ago, and my money is still locked up. I can not access any funds in my account, and this has been the case for over - months now. ... |
Blackhawk Network Holdings Inc. Money transfers fraud or scam March 23, 2016 - A vehicle was advertised on -, supposedly by a - - -, -. The purchase was to be made following receipt of an " - '' invoice and deposit of cash into a REloadit Safe account. The vehicle would then be shipped by the " - - '' at - - MD. There was supposedly a seven day trial period upon arrival of the vehicle. Communications between the potential buyer and the impostor were by internet text and email. Research indicated a cyber crime scan.... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam March 21, 2016 - On - -, 2016 i loaded $500.00 to my account ending in -. My account has since been frozen, with no ability to use the card for debit transactions, no bill pay functions, no ability whatsoever to transfer money off the card. ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam November 22, 2015 - I purchased Reloadit brand reload packs for a - prepaid card. This company requires you to load these packs into an online 'safe ' and then from there you can load your card. The website allowed me to load these packs into my safe, then would n't let me load them to my card. I logged out and came back later to find the company had locked me out of my own safe. I called their customer service line numerous times. I was accused of stealing these packs and was told I must provide proof that I bought them. They considered it suspicious to have purchased these packs from more than - location ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam October 30, 2015 - - refunded a transaction for $68.00 back to my GoWallet VISA. The money has not shown up in my GoWallet balance. When I called GoWallet they said that they do not have my refund and - was lying. They said I had to start a recovery process with GoWallet that would take 90 days to process. When I asked to start that process to recover my missing refund they said they could not because the support people do n't have time. This seems to be a scam service that is hoping I will give up. Please help me. I can not afford to loose my money. ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam October 19, 2015 - I completed my tax return using - online service. On the last page, there 's an inquiry as to how I 'd like to receive my funds. It also advertised a quicker way to receive my funds by receiving it on a debit prepaid card, PayPower. This prepaid visa card is powered -. I went with this option. The - deposited $9.00, - into my account with these people and I have yet to receive my funds. PayPower claims that they 've returned the money to the -. The - confirmed that - received the funds on my behalf and has cashed it. PayPower confirmed receipt of said funds ; however, ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam October 5, 2015 - On - -, 2015, I purchased a Reloadit Pack and loaded - onto the card to later transfer onto my son - - card the Only- Visa loadable card. I contacted the Reloadit customer service at -. I spoke with the first person out of at least - foreign speaking reps., they gave me the run around like I have never experienced. I contacted the company - - and asked what I needed to do if anything on my end. - - told me that they are no longer doing business with Reloadit. I called Reloadit back and asked to speak with a supervisor. Supervisor denied knowing anything abou... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam June 29, 2015 - On -/-/15 I loaded $50.00 ( cash ) on to a Reloadit pack. ( This is one of the companies that offers reloads for - Prepaid Mastercards, which is the card I have,. They, Reloadit, are backed by Blackhawk Network California ) I then followed the directions on the pack to open a Reloadit Safe on their website. After I completed the information the website requested, I received a popup message that said I would receive an email of how to complete the activation of my Reloadit Safe. I kept checking my email account ... no email from Reloadit. - hours + later I called them, this would ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam June 5, 2015 - A man called me on the - of -. He said that I was eligible for a $5000.00 loan. I asked for a $1500.00 loan instead. He said it was a government loan. He said I would pay $91.00 every month for 16 months. The interest fee was - percent. He sent me an email with the loan documents. His name was - - from - - - - his email was -- gave me his phone number was -, which was the same number that he was calling from the whole time. He said if I did the loan that day, I would have to pay back the money on - -. He said that I had to call him back at th... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam May 21, 2015 - Was told I must purchase a - pack to open a safe account on line to put my money in before I could access my money my prepaid - card. After loading my money onto my safe account, -, I went through circle after circle of technical difficulties and I couldnt access my money. After a month of trying to reconcile this problem, I finally requested a refund of my money, they said it would take - business days to receive it. After - days came and gone still no money, called cooperate office spoke with - at Blackhawk Network, she said some how refund was canceled she apologized and h... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam May 7, 2015 - I used the services of Reloadit.com which is a funds loading service for certain brands of prepaid debit cards. I have used the service successfully in the past. About two months ago I attempted to load funds to a prepaid debit card but I was unable to do so. I received an error message after every attempt, so I contacted Reloadit customer service. They forwarded my request for assistance to the IT department, who contacted me several days later after. Reloadit sells scratch off cards containing - digit pin numbers at various retail stores across the country. The pin numbers can be redeemed... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam April 30, 2015 - Filed against : Reloadit- - - - CA -Complaint Description : Theft of Money - $900.00 total. $500.00 in Reloadit 'Safe ' and $500.00 on Reloadit card that I can not load to 'safe '. Claimed Tech Difficulties -/-/2015 - purchased - reloadit cards for a total of $1400.00 ( $500.00, $500.00, $400.00 ) - After delay of having to try - times to verify my card ( which had already been verified weeks ago ) Both cards for $500.00 each finally loaded to my 'safe ' I was able to load only $500.00 to my netspend card. When I tried to reload the remaining $500.00 ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam April 14, 2015 - I have purchased $3000.00 in reload packs from the company, -, a subsidiary of - Holdings. I have been only able to load $1500.00 and this only after hundreds of attempts to use the online service. - of attempts result in the same error message, 'We are experiencing technical difficulties '. I have made multiple calls to their customer service department and was told, after HOURS on hold, that a customer service supervisor would get back to me. That never happened. I need the money I have paid to use this companies service for a medical emergency. Please help. ... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam April 1, 2015 - I filed, y taxes online through IRS and I had the option to either get my refund loaded on a pre pay card, Direct deposit or either get them mailed out to me. I choose to get the prepaid card through this company called Pay Power. I called paypower on today, which is Wednesday, - -, 2015 and I asked for my balance and I was informed that it was a balance of 300 dollars on my account. However, when I went to use my card I was informed that it was block on my card, mind you I have never used this card before. I called Paypower to find out what was going on and they informed that my card ha... |
Blackhawk Network Holdings Inc. Money transfers fraud or scam March 28, 2015 - On - -, 2015, I was scammed by - people in NY by way of - -. When I checked on the cards, I was able to recover $450.00 out of the $850.00. I filed a police report and numerous consumer complaints including the Attorney General 's Office. When I realized I had been scammmed my banker and I called - under ticket # - -, the company representative asked us to fax all of the documents to him. We did that. He then stated on speaker phone in front of my banker that I would receive a refund in 23 days for the scammed $400.00. The check never came. I called again today an... |
Blackhawk Network Holdings Inc. Money transfers fraud or scam March 27, 2015 - I exchanged - for several Reloadit card codes at localbitcoins.com in order to exchange - for -. I made several transactions with one user there, each one was for a value of $500.00 USD, each one i loaded into my safe '' in my account at reloadit.com. The rules say i could load up to - $ per day and $ 10k per account. After a couple weeks Reloadit locked my accounts with a total of $3000.00 in them. I called and opened a case, and provided the documentation they asked for right away. I can write an entire complaint based on the incredibly atrocious customer service. There were... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam March 25, 2015 - I tried to get a refund on $4500.00 worth of cards. I called reloadit and they said that if I would send them a copy of the receipts I would receive my money in 20 days. This was on the - of -. Then they asked for a copy of the reloadit cards with the numbers on them and they said it was approved.=, but they wanted me to send them a copy of my drivers license and my utility bill. Than they said they sent the check out on - -. I still have n't received nothing so far and i told them if I did n't received my check by the - - I was going to call the FBI and the FBI said that I... |
Blackhawk Network Holdings Inc. Prepaid card fraud or scam March 23, 2015 - -/-/15 I was a victim of a IRS scam, some - called me and I fall for it and purchased the prepaid cards - it and them the numbers of the - prepaid cards, an around two hours later I realized it was a scam so I called the number in the back of the cards, a CSR inform me the the money was on the cards and she ( - ) was putting a stop on the cards. I was happy as thinking did n't loose my money and everything was fine just like she said, also she give me a ITS number of the claim and explain the it will take - to - business day to send me a check, I explain the situation a... |