Ally Financial Inc. Bank Account Or Service Complaint

Ally Financial Inc. Bank account or service department,

Checking account Deposits and withdrawals New York

On -/-/2014, I requested a wire transfer from my savings/brokerage account at - -, - - - -, - -, -, IL -, to my Ally Bank, -. - -, - -, PA - individual checking account in the amount of $3000.00. The funds were drafted and I was charged a wire transfer fee of $25.00 on the same day. The wire reference number was -. I confirmed the - and routing number to be the correct values with both institutions. - claims that the funds were accepted, Ally Bank claims that they never received them. - claims that they can not recall funds after they have been sent, Ally claims that they can not credit funds without a wire transfer receipt. I am at the end of my rope, and would appreciate any guidance that you could provide.