JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Maryland

In - - I submitted all my documents to Chase for a loan Modification. In - - I fell behind on my payment. I called Chase and told they that as soon as I got my income tax I would make 2 payments. So in - - I did so but as soon as I did I was denied for my modification. In - - I was told by chase to stop making my payments to qualify for the modification but now they have no record of it. they told me in - - when I called back Chase to see what was going on I had n't heard back them that it would n't matter that if I did n't get the modification Chase was going to foreclose on me anyway. At is why I am over 4 years 7 months behind on my mortgage. I have been denied for bring my account current, - - I was denied for being 12 month


in -, I have worked with - -, - -, - -, - -, I have a number of other ones and just went back through - - - - again. How can all of these housing counseling companies HUD and Making Home Affordable and they tell me that I qualify for the Loan Modification for the last 4 1/2 years but Chase ca n't. I need to save my home. They have put a sale date on my home for -/-/- and was only told - -/-/- This is wrong I have everything I can do to save my home but Chase just does n't want to work with me. Please can someone standup for me instead of the banks. I have turn to everyone for help and everyone stand up for Chase

JPMorgan Chase customer in Maryland
Oct 18, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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