Conventional fixed mortgage Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Maryland
In - - I submitted all my documents to Chase for a loan Modification. In - - I fell behind on my payment. I called Chase and told they that as soon as I got my income tax I would make 2 payments. So in - - I did so but as soon as I did I was denied for my modification. In - - I was told by chase to stop making my payments to qualify for the modification but now they have no record of it. they told me in - - when I called back Chase to see what was going on I had n't heard back them that it would n't matter that if I did n't get the modification Chase was going to foreclose on me anyway. At is why I am over 4 years 7 months behind on my mortgage. I have been denied for bring my account current, - - I was denied for being 12 month
in -, I have worked with - -, - -, - -, - -, I have a number of other ones and just went back through - - - - again. How can all of these housing counseling companies HUD and Making Home Affordable and they tell me that I qualify for the Loan Modification for the last 4 1/2 years but Chase ca n't. I need to save my home. They have put a sale date on my home for -/-/- and was only told - -/-/- This is wrong I have everything I can do to save my home but Chase just does n't want to work with me. Please can someone standup for me instead of the banks. I have turn to everyone for help and everyone stand up for Chase
JPMorgan Chase customer in Maryland
Oct 18, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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