Checking account Account opening, closing, or management
JPMorgan Chase Bank account or service department,
Checking account Account opening, closing, or management New Jersey
I had a checking account with Chase. I had had a bunch of unauthorized transactions against my checking account resulting in Chase charging me over $200.00 in overdraft fees. I have part of my paycheck direct deposited in my account but when I went to check my account Thursday -/-/- my checking account was not listed online. Tonight I called Chase and was informed that they closed my checking account and that the only way to get my money was to go to a branch and apply for a new checking account. Otherwise I would have to wait 2 weeks for them to send me a check in the mail. I never asked them to close my account they just closed it on me. No notification was ever sent to me that they were closing my account as if I had known this I would have changed my direct deposit. They charged me over $200.00 dollars for overdraft protection. So now here I am stuck without my money while Chase holds my money hostage.
JPMorgan Chase customer in New Jersey
Oct 16, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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