USAA Savings Credit Card Complaint

Other

USAA Savings Credit card department,

District of Columbia

This is a general complaint that I would love to see CFPB take up. I find it outrageous that credit card companies often do NOT show us our running balance on our credit cards. I just called USAA because the numbers were n't adding up and even the friendly guy who answered had to calculate all my expenses one by one because he could not see the running balance. It 's 2015, there 's no reason these banks can not keep a running balance. This only increases the chances for manipulation and is a complete lack of transparency. I think we should make it ILLEGAL for credit card companies to not show the running balance. Thank you!

USAA Savings customer in District of Columbia
Oct 17, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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