SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals Georgia

I have had repeated customer conflicts with a branch manager at Suntrust Bank, -. in - -, GA -. At my local Suntrust Bank branch, I have a multi-year checking and savings account. Recently I 've confirmed a suspicion that a - - -, Branch Manager and Assistant Vice President, Suntrust Bank, has both intentionally and maliciously been committing wire fraud '' like distortions on certain of my checking account deposits ( and, periodically, the delay of check drafts, which have also created overdraft incidents and fees ). Consequently, scheduled deposits from state government and corporate sources are fraudulently being returned or delayed '' on the federal funds wire system by - - - - and/or subordinate Suntrust personnel as directly or indirectly encouraged by - - - and checks I 've written in good faith on these delayed deposits are returned or penalized with an overdraft fee of $36.00. I believe


of these regulatory violations and punitive damages against Suntrust - for this breach of fiduciary responsibility on behalf of its ' agent, - - -. Documentation for the - recent instances of deposits obstructed are attached:1. A refund of $59.00 processed on - -, 2015 by - - - - was held out from deposit to my account, past the 5 day processing term '' stated by - -, until deposit on - -, 2015 and posting to my checking account on - -, 2015. This deposit was deliberately delayed effectively for 43 days in order to cause overdrafts, overdraft fees, and my personal emotional frustration by - - -. 2. A recurring payment of $170.00 by the State of Georgia on - -, 2015 was returned, I suspect, by - - - while I was sitting with him on the next day afternoon to discuss a returned check and fees, and the mystery of the said deposit gone missing ''?! In retrospect, I believe an adjoined complaint with the State of Georgia and - - is in order in this instance. As while - - - knowingly misdirected this deposit, quite likely in my presence during said meeting, he deliberately directed me to seek redress against the State of Georgia '', ( and implicitly - - for the previous wire deposit delay dated - -, 2015, which had not deposited as of the date of said meeting on - -, 2015 -. This misdirection/sabotage was intended to have escalated me into a fraudulent legal redress '' against the State for seeming neglect-to-deposit court-ordered funds to the court-ordered recipient, me. To-date, this wire deposit has not been discovered by the sending agency, and Suntrust has not deposited these funds into my checking account. -, personal financial damage and emotional distress to me continues. I would also draw attention to the fact that - - - uses electronic customer account notation to vilify targeted customers by framing the account holder '' as the bad actor. This also serves to cover his tracks '' as the Suntrust Bank-side violator embedded in these account transactional violations. My experience has been that this toxic '' notation poisons '' the professionalism and good judgement of other employees, making them also prone to blame the customer ( me ), for apparent problems referenced on the account. In fact, at my local Suntrust branch, I believe it is internal policy to routinely seek opportunities to penalize the customer in the course of doing business when possible. My overall Suntrust customer service experience is markedly better in communities other than, or like, my own.