JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Washington

My wife and I refinanced a single family residential rental with Chase Bank -/-/2015, with the first payment having a due date -/-/-. On,or around -/-/- I received a telephone call at work from an individual representing Chase Bank telling me that my payment was over due and demanding specifics as to when the payment would be made. I informed the gentleman that although the payment was due -, that it was not delinquent until - and I would be making the payment prior to that date. We had a considerable discussion during which I informed the gentleman that I was self-employed and my cash flow was such that I could not promise payment on any certain date, but it would be paid prior -. This did not satisfy he gentleman and I finally told him that I would make it by the following Friday. Once again -/-/- I received a similar telephone call at work and had a similar discussion. -/-/- I again received a telephone call, this time at home in the evening, from a young lady representing Chase and we had the whole conversation again.Each time I was told that the loan was due - and that


the loan and was told that he had never heard of this type of behavior. All of my payments have been timely and I do not intend that they will ever be made on a date late enough to allow the bank to charge me a late charge. I consider the repeated, unnecessary telephone calls at work and at home in the evening to be nothing but unjustified harassment.