Citibank Mortgage Complaint

Citibank Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Connecticut

In 2007 I had taken out a home equity loan in the amount $100000.00 at a interest rate of 7+ % over a 30 year term at a $690.00 per month payment. I still have my first mortgage, which is through the same bank, Citibank, which I am paying approximately $1100.00 per month. I 've been trying for over a year to gain a modification from Citibank, because I am now - years old, living on a fixed income. I 've suffered a - over a year ago and had to let go of my second job, which limited my income drastically. My wife whose - income is less than $8000.00 per year is not able to assist me. This is my second time around in applying for a modification with Citibank, but they keep giving me the runaround, asking for the same documents repetitively. I feel they have no interest in helping me modify this mortgage. As a -, I am requesting the CFPB to help me in getting this modification accomplished.