Carrington Mortgage Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Carrington Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Wisconsin

Obtained a Loan Modification agreement and Trial Period from - - -, Agreement signed on -/-/2015, with payments due on -/-/-, -/-/-, -/-/- and -/-/-. mortgage was sold to Carrington Mortgage Services on -/-/2015. I made all four payments, but Carrington claimed I did not make the -/-/- payment, despite having it on record. They denied the Loan Modification based on that, rejected my -/-/- Payment and my -/-/- payment, then initiated foreclosure claiming I had not made the -/-/- payment ( which was not due or owed due to the modificaiton agreement ) now they wo n't work with me, refuse to look at their records and are going forward with foreclosure.

Carrington Mortgage customer in Wisconsin
Oct 13, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

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How Carrington Mortgage handles Loan modification,collection,foreclosure complaints

Created with Highcharts 4.2.3Carrington MortgageComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201505101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Carrington MortgageLoan modification,collection,foreclosure0.9%86.3%0.2%6.3%0.7%0.7%4.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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