Carrington Mortgage Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Carrington Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Florida

My loan originated with -, - - - and was later sold to - - -. I have an FHA loan. My mortgage fell into foreclosure due to a series of hardships and marital issues. I tried to do a loan modification but was declined. I subsequently opted for a short sale because I needed money to assist with relocating for my sons to keep custody of them and I also need to finish college and can not obtain the loans needed with the foreclosure. I listed my property with a Realtor, submitted my short sale package to - - - and received an approval. As my approval came in, - - - transferred my loan to Carrington Mortgage. Once my loan got to Carrington Mortgage, I spoke with a representative who said Carrington will takeover with the short sale from - - -. He said the sales price needed to increase to - and they had to have a minimum of $87.00. I told him that the cash buyer had already increased his offer and I sent the contract as requested to Carrington. I even sent updated income documentation. As I waited to get the green light to close, my home was foreclosed on -/-/- and I was n't notified. I was caught by surprise. The attorneys for Carrington never sent me notice and I was waiting on Carrington 's short sale instructions. I raced to hire an attorney who objected to the sale. The property went back to Carrington, but the deed was not transferred because of the pending litigation. I need help resolving this matter

Carrington Mortgage customer in Florida
Oct 13, 2015

* Source: CFPB Complaint Database

Carrington Mortgage response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Carrington MortgageComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201505101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Carrington MortgageLoan modification,collection,foreclosure0.9%86.3%0.2%6.3%0.7%0.7%4.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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