JPMorgan Chase Credit Card Complaint

Rewards

JPMorgan Chase Credit card department,

Rewards Virginia

We signed up for Chase Visa through Southwest Airlines for a special promotion of - reward points if you spend a certain amount of money over 3 months. the problem is they decided now that we signed up for a promotion that only gives you - reward points. they do n't have a record to what you signed up for and never sent us an email stating what reward program we signed up for.

JPMorgan Chase customer in Virginia
Oct 13, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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