Ally Financial Inc. Consumer loan department,
Vehicle lease Taking out the loan or lease New York
I 'm trying to buy a leased vehicle from a friend who has leased it. The lease term is over and Ally Bank told us what to do so that I can own the vehicle. I sent the Bank Checks to Ally Bank exactly the way they instructed. It 's been a month and Ally Bank will NOT release the title to me even though they CASHED the Bank Checks two days after they received it, on - -, 2015. When you call the - number, they transfer you to customer service '' and the call actually gets transferred to some - company, totally unrelated to Ally Bank! I really need some help to get the title to this vehicle as they CASHED the Bank Checks and are now avoiding my calls.
Ally Financial Inc. customer in New York
Oct 13, 2015
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
corporatefinance@ally.com | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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