Western Union Money Transfers Complaint

Western Union Money transfers department,

International money transfer Other transaction issues Indiana

I was in - and needed to obtain -. Due to problems with being required to have a pin to use a Credit card in the automats the banks operate in the - area ( - - - region ), it was suggested that I use Western Union - WU -. So I went to the local - - and talked with them. This led me to going online to the WU site and getting it to US English '' ( Regional issue based on IP addresses ... ). I was involved with them via a chat session and it was explained to me what I had to do and that it would be possible to effect this within an hour or so. The first step was to register, which I did. The next steps required I identify my bank ( -/account # -, provide verifiable ID ( DL # in this case, & my address ... ). With that done, the next step is to do the transfer. So I specified how much I wanted in


was inspecific, but some security problem that appeared to be with my bank ). I had to then call my bank to find out what security problems were involved, and they told me that WU had not contacted them - security department - to validate my account. Granted, this would have been about - -, but the Fraud and Security departments are manned by Bank - at that time. So then I called WU directly and there I was told that you ca n't do what I am trying to do, pull money from my Bank - and send the funds to me in - - Even though they had told me earlier exactly how to do this whole process, and their web site says that this can be done. The problem that started this is, in the - area, the various banks have pulled the ability of tellers to handle Credit Cards by taking an image and then obtaining a signature. We would have to drive over to - a large city - to get this done. But I needed to take care of my Hotel suite bill first.