SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Deposits and withdrawals North Carolina

My $1000.00 bank deposit was misdirected. Overdraft Protection was not established as I requestedfor my Checking Account. It was posted as $10.00 anddeposited into my - child 's Savings Account, and the error wasnot found for over a week. This resulted in subsequent overdraftcharges totaling $860.00, and SunTrust Bank has refused to giveme a complete refund. I received only a partial refund of overdraftcharges, though I spoke with the Manager, - - and the Area Supervisor. I want a complete refund of the $860.00, and the bank has refusedto do so. I called the FDIC and they directed me to ConsumerFinance Protection Bureau. I am the niece of a former -, and have been trying to get this resolved forFIVE MONTHS.