Synchrony Bank Consumer Loan Complaint

Synchrony Bank Consumer loan department,

Installment loan Managing the loan or lease Iowa

I have previously submitted a complaint against this company which resulted in them finally contacting me to get the issue resolved. I asked them the full balance remaining on the account and immediately paid the account in full. The account was supposed to have been closed. Several weeks ago I received a statement from them which indicated I had a balance of $27.00. I immediately called them and asked how that was possible considering I just paid the account in full. They stated that after I paid the account they added another $25.00 late fee ( from the original issue of my not receiving statements from them -. They removed this fee and stated that I had a - balance and the account is closed. They apparently then proceeded to report to my credit that I had made another late payment.