Checking account Problems caused by my funds being low
Wells Fargo Bank account or service department,
Checking account Problems caused by my funds being low District of Columbia
On - -, 2015, Wells Fargo had my checking account available balance listed as $670.00. I withdrew $500.00 from the account, which left a balance of $170.00. The receipt generated after my withdrawal showed the available balance as $170.00. The next day, it was clear that Wells Fargo incorrectly listed my available balance too high and a downward adjustment was made. The lower balance appears to be correct. However, I was charged a $35.00 overdraft fee for the ATM withdrawal. I should not be penalized $35.00 fee because Wells Fargo incorrectly listed my available balance as too high. At the time of the withdrawal, there were no pending transactions that would bring the available balance down. As a result, it 's clear that Wells Fargo incorrectly calculated my available balance. The receipt generated after the ATM withdrawal in question will show a positive balance before and after the withdrawal. I ask that the $35.00 fee be returned.
Wells Fargo customer in District of Columbia
Oct 08, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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