Travelex NY, Inc. Other Financial Service Complaint

Foreign currency exchange Incorrect exchange rate

Travelex NY, Inc. Other financial service department,

Foreign currency exchange Incorrect exchange rate Oregon

Returning to the - I exchanged - at the Travelex - at the - - Airport. The buy exchange rate posted was - - $ per -. Rather than multiply that rate times - ( - - - = $230.00 -, the person at the counter divided - - = $210.00 -. I was shortchanged $19.00. I recognized this at the time ( I am an - so I know these things ) but did not say anything because I had to catch a tight flight connection. My suspicion is that the person at the desk or her manager or maybe even the company does this routinely as a scam.

Travelex NY, Inc. customer in Oregon
Oct 08, 2015

* Source: CFPB Complaint Database

Travelex NY, Inc. response to complaint:
Closed with explanation

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