Resources for resolving common issues with Travelex NY, Inc. products and services
You can reduce the number of unwanted calls from Travelex NY, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Travelex NY, Inc. Prepaid card fraud or scam March 14, 2016 - When going into a -bank branch to get - for my minor daughter to take to - last summer, the Bank teller aggressively sold me ( successfully ) a reloadable Travelex cash card ... Stating that I could get the card in my name and give it to my daughter for her solo travels in -. Teller stated that if my daughter lost card.. Another would be sent to her.. Also that card could be reloaded and used at many locations legally and it was the safest way to go. After buying and loading the card, I called " multi currency cash passport '' company to get details on usage. Cash Passport told me ... |
Travelex NY, Inc. Prepaid card managing, opening, or closing account March 12, 2016 - This is a pre-paid Travelex Mastercard which was issued as a travel card to provide - while I was traveling. Card Number : - There is an outstanding pre-paid balance on the card of $400.00, but when I asked the bank to close the account, and refund the balance, I was told by a representative of the bank that they no longer honor these cards. The expiration date on the card is -/-/-. Two months ago, I spent about an hour on the phone with a representative of the bank ( " - '' - employee number - ) at the ( - ) number -. Initially she told me that she could talk to t... |
Travelex NY, Inc. Other financial service incorrect exchange rate October 8, 2015 - Returning to the - I exchanged - at the Travelex - at the - - Airport. The buy exchange rate posted was - - $ per -. Rather than multiply that rate times - ( - - - = $230.00 -, the person at the counter divided - - = $210.00 -. I was shortchanged $19.00. I recognized this at the time ( I am an - so I know these things ) but did not say anything because I had to catch a tight flight connection. My suspicion is that the person at the desk or her manager or maybe even the company does this routinely as a scam. ... |