Home equity loan or line of credit Loan servicing, payments, escrow account
Citibank Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account California
Borrower requested a payoff statement from Citibank on her Home Equity Line of Credit and was not provided with a payoff statement within a reasonable amount of time. The excuse is that the HELOC was in default. But the fact is that there is never a late payment on this lien. I was in default on the first mortgage and Citibank automatically put my HELOC in default. I actually paid off the first loan on -/-/2015. So there is no default on any loan.
Citibank customer in California
Oct 06, 2015
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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