JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Settlement process and costs Connecticut

Chase Bank is the servicer of a loan on my property and we are trying to sell the nieghboe an small piece of land - - acres from our - acres -. And they have been completely unresponsive to my repeated phone calls and emails. A person - -, in the land Transactions deptatment ( - ) is supposed to be getting this done for me, however he does not ansewr his phone or email and only after I contact customer service depatment ( after 2 time ) does he respond with more information he needs and then does not follow up. I was supposed to close on this property two months ago and It is completely unreasonable that they are not fullingin g their obligation to service this loan. I have sent the $800.00 dollars in fees and spent countless hours on this already. I need help with some resolution.