Conventional adjustable mortgage (ARM) Credit decision / Underwriting
Nationstar Mortgage Mortgage department,
Conventional adjustable mortgage (ARM) Credit decision / Underwriting California
I applied back in - 2015 to Keep Your Home California. They refused my paperwork stating i made to much money. I told them it was only temporary and i was hourly. They said reapply when your hours are cut. I reapply the end of - 2015. My application after 4 months was approved and sent on to my lender Nationstar. 3 weeks later -/-/2015 KYHC calls me and says I was denied by my lender for the - dollar help plan because i dont make enough money and the - dollars would not help me at all. I was very upset. My family of - live in this - sq ft home and pay - a month and my husband had a stroke 3 years ago and now we are on - and my part time hourly job. First we make to much now we make to little. I do not understand.
Nationstar Mortgage customer in California
Oct 04, 2015
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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