Santander Consumer USA Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Santander Consumer USA Consumer loan department,

Vehicle loan Managing the loan or lease Georgia

In 2006 I purchased a - Ford Taurus from a local used car dealer. The contract was through - - - for 72 months at - per month. I had enrolled in a - school to change careers so I needed the car. A short time later, I received a letter in the mail informing me that my loan had been sold to Santander of - and that they needed me to sign a contract in order to keep my loan current. After I signed the paper it seemed that I was already late on my loan. I continued to make the payments until I had a hardship. I called Santander and asked if they would roll my payment over to the end of the loan. They were all too happy to help. I think I had to do this two other times as I was in school full time. When I got to the end of the contract I noticed that I owed something like - at the maturity of the loan. I called Santaner to ask what the error was about, and I was informed that it was n't an error because they compound interest daily and since


truck came to my door at - - and took my car that I had paid over - for. At this point in time my wife was using the car to go to her Dr. appointments. Santander has stolen my car, took my money, and damaged my credit, and continues to put CO ( charge off ) on my credit report every month. I got advise from an attorney and the law firm I used said that Santander did nothing wrong. I contacted the Attorney General in Texas and I was informed that they would not speak to him because he was n't on my account. To this day Santander Consumer USA continues to damage my credit.

Santander Consumer USA customer in Georgia
Oct 04, 2015

* Source: CFPB Complaint Database

Santander Consumer USA response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA handled their complaint

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Contact Santander Consumer USA

https://www.santanderconsumerusa.com/
(888) 222-4227
https://www.santanderconsumerusa.com/customers/con
P.O. Box 961245
Fort Worth TX 76161
Santander Consumer USA
Santander Consumer USA

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