Western Union Money Transfers Complaint

Western Union Money transfers department,

International money transfer Other transaction issues California

On - - of 2015, I sent - - dollars to a friend of mine in - ; that same day he tried to get the money, but was unable to get the money because they said that he needed to fax his picture ID, and when he tried to do so, they told him that the fax number was not correct. He was unable to get the money, then he tried again the following day but still he was n't able to get the money. On Wednesday I called Western Union and asked for my money back, they kept transferring me to a different person and later hung up on me. On - - I went to the place that represents Western Union and told me that my routing number did not exist.