Synchrony Bank Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Bank Consumer loan department,

Installment loan Managing the loan or lease Tennessee

I took out Care Credit loan when my daughter needed some dental work we could not afford. I was told it was ZERO percent interest and we arranged for automatic bank payments directly to Care Credit/Synchrony Bank. Recently I called the company to find out my balance since I was nearing the end of my contract and was told it was over $4000.00!! That was close to the amount borrowed several years before. I found out on that phone call that the promotional period '' had ended and all of the extremely inflated back interest had been applied to my almost paid off balance and had no idea this was occuring as all buisness had been via bank withdrawals. I asked the man on the phone what I could do and he essentially said Sorry, you lose. '' So add my name to the list of unhappy consumers with this company to help anyone else this - happen to and perhaps get some sort of re compensation if a class action lawsuit is brought against this company.

Synchrony Bank customer in Tennessee
Oct 02, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with monetary relief

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