Santander Consumer USA Consumer loan department,
Vehicle loan Managing the loan or lease California
I challenge the adverse account designation of Santandar and its predecessor, - - -, on the basis that it is inaccurate, incomplete and reflects a debt that is not mine and that payment accommodations were made but not actuated by -. - violated its agreement regarding payment on all matters which are at issue. Payment was available when scheduled but - transferred the account to SANTANDAR, resulting in untimely and inaccurate accounting and taking of payments from my account. This adverse account must be removed from my credit report. Credit reporting is inaccurate and incomplete. BackgroundDuring these periods I had to change my bank account because I found that an online company had compromised my account by taking funds to which it was not authorized. A new account was obtained only to find that the bank transferred the bad and unauthorized payee to the new account. This caused problems in late payment on -/-/-, -/-/- and -/-/-. I had called - and was informed that they were transferring the account to SANTANDER CONSUMER USA and that their computer system had problems in the transfer during the months of -, - and -/-/-. - indicated that the payment arrangements I had
SAN '' ) took over the account of - overseas and with the transfer came a host of problems. New rules and dates for payment were instituted which were not conducive to my payment schedule. I provided for extra funds to be in my account to accommodate the transfer of account by SAN from -. Problems occurred when unauthorized and untimely electronic withdrawals were taken without my consent, as they were not scheduled deposits I had arranged and agreed to. These unauthorized and untimely payments were taken on the following dates:-/-/- ; - ; - ; - ; - ; - and -
Santander Consumer USA customer in California
Oct 01, 2015
* Source: CFPB Complaint Database
Santander Consumer USA response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.santanderconsumerusa.com/ |
Phone | (888) 222-4227 |
https://www.santanderconsumerusa.com/customers/con | |
Address | P.O. Box 961245 Fort Worth TX 76161 |
Santander Consumer USA | |
Santander Consumer USA |
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