First Citizens Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

First Citizens Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure South Carolina

I had a mortgage with First Citizens and made a payment of - and came to find out that they had foreclosed on my house. I called the bank and was told that I would get that money back because they could n't accept a payment when it was foreclosed on. I have waited for 6 months and have n't gotten anything back from them and I want my money back. I do n't understand how they could take my money and it being in foreclosed on.

First Citizens customer in South Carolina
Sep 28, 2015

* Source: CFPB Complaint Database

First Citizens response to complaint:
Closed with explanation

Created with Highcharts 4.2.3First CitizensComplaint HistoryComplaints2/20123/20135/20138/20139/20131/20142/20154/20156/20157/20158/20159/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First CitizensLoan modification,collection,foreclosure84.6%7.7%7.7%Closed with explanationClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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