First Citizens Conventional Fixed Mortgage Complaints

Review and analysis of over 9 Conventional Fixed Mortgage complaints against First Citizens

First Citizens consumers have reported over 9 official complaints related to Conventional fixed mortgage. Out of the 9 consumer complaints against First Citizens, 11% were disputed by the consumer (i.e. the consumer was not happy with how First Citizens responded to their complaint) and 89% were processed in a timely manner. 22% of consumer complaints against First Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


First Citizens Mortgage loan modification,collection,foreclosure

September 28, 2015 - I had a mortgage with First Citizens and made a payment of - and came to find out that they had foreclosed on my house. I called the bank and was told that I would get that money back because they could n't accept a payment when it was foreclosed on. I have waited for 6 months and have n't gotten anything back from them and I want my money back. I do n't understand how they could take my money and it being in foreclosed on. ...

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First Citizens Mortgage application, originator, mortgage broker

July 16, 2015 - On Monday, we got a phonecall from the person ( - - ) who did the appraisal on our property at the request of First Citizens Bank & Trust - North Carolina. He informed us that the appraisal was inaccurate and that he 'd notified the bank. The bank was however trying to fool us into believing the appriasal was accurate. - - said he would refund the money we paid the bank for the appraisal. He 'd made the same offer to the bank, but the bank refused to take it. As a result of the bank 's desception we have lost the house we were going to build on our property, lost the builder, lost ...

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First Citizens Mortgage application, originator, mortgage broker

July 11, 2015 - First Citizens Bank of -, undervalued my request for a mortgage by $ 100,000+. To do that, they appraised the land ( purchased for $120000.00 ) at $9800.00 ( tax appraisal uninproved is $70000.00 ). To do that they found land - miles away selling for $ -/acre and ignored land pricing anywhere closer much less inside the resort community. They chose - comparable, - was a mobile home and the - had been abandoned unfinished in 2006. Our planned custom built '' log home is in a gated community atop - - ( - ), the mobile home they compared it to has a State Highway...

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