Servis One, Inc. Mortgage Complaint

Servis One, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

-/-/- BSI Financial took out a home insurance policy on my house even though I already had insurance. This made my escrow account low '' so they increased my monthly payment. I got that straightened out and money refunded, I asked for my payment to be reduced to what it was before the issue and was denied. -/-/- I noticed that they started showing an insurance premium again, I asked that it be removed as I already had insurance and again provided proof. -/-/- received notice that my monthly payment was to increase again due to insurance in my escrow. I called and asked that they delete that and refund the additional fees they collected in my escrow. -/-/- BSI made the payment and still claims that my escrow account is short. I made my -/-/- payment per my original payment amount and asked that they note why the payment is less than what BSI feels is the appropriate payment and asked for my escrow account be canceled all together. -/-/- received notice that I could not cancel due to late payment, from -/-/-. I now have delinquent penalty on my credit. They do not call you back.