Barclays Credit Card Complaint

Barclays Credit card department,

Rewards Illinois

Barclays closed - of my credit card accounts. Notification was received via letter dated -/-/2015. The letter states we regret to advise you that we are unable to maintain an account with you because of your history of usage. '' I received no prior communication from Barclays indicating any issue with the usage of my card accounts. If Barclays means a history of usage that includes 100 % on-time payments, varied and numerous purchases, and an impeccable 20-year credit history ( my last credit application a month ago had a FICO score of -, as reported to me by the lender ), then I can only arrive at the conclusion that Barclays chose to close the accounts to avoid paying out substantial earned yet unredeemed rewards points. The Arrival card account had at the time of closure - miles as shown in the attached account summary. The Arrival miles are redeemed with a 10 % bonus against travel expenses worth $3500.00. The Upromise card account had - transactions that started to age, coincidentally, on -/-/- to earn the bonus 4 % rewards for using the Upromise shopping portal in conjunction with the credit card. This bonus takes 8-12 weeks to post with the first transaction hitting that milestone on -/-/-. I estimate the value of those rewards to be roughly $440.00 ( - transactions x $1200.00 average price x 4 % ).