Barclays Credit card department,
I applied for a Barclaycard Wyndham Rewards VISA and, after being accepted, was made aware of a bonus offer of - points awarded for purchases made. I called about the offer and was promised the - bonus points for my activity on the card. I performed the required activity but was never awarded the bonus points. I repeatedly contacted the company about why the points were not awarded and they continued to tell me they would be awarded. Finally, after 3 months of repeated calling and being promised the points, the company then said they were not going to award the points. I asked why, but they would not tell me ; they just said I would not be awarded the bonus points.
Barclays customer in Georgia
Sep 26, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with non-monetary relief
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