Barclays Credit card department,
Closed my account at Barclay 's because they are unable to process my bank payments ( although no other companies have this problem ) Called every month since -/-/- to try to resolve issue. They say they will take off late fee and I should only pay 'x ' amount. I send in a check and pay the amount and they charge me for not paying the late fees. Now they are charging me late fees on the late fees in addition to a minimum charge. -/-/- : called and was told balance now - + previous late payment charge. Agent said they will take away late payment so final payment is -. Check sent for $14.00. -/-/- have bill of $58.00 all late fees-/-/-, - : called to resolve problem, phone system not working at Barclays any of these numbers - ; - ; -
Barclays customer in North Carolina
Sep 26, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with monetary relief
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