Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

My home was foreclosed, and the servicer Select Portfolio Servicing ( SPS ) out of Utah, did not adhere to the homeowners bill of rights. It is as if it does n't matter to them. I never spoke to the point person that you are entitled to have. The servicer never tried to work something out with me. Additionally, ( SPS ) engages in dual tracking, which is another violation of the Homeowners bill of rights. I have an inherited property that ( SPS ) is now trying to foreclose on. They are not specific with their instructions when they send out a modification packet, however, when you send the required documentation, they become specific, and document it as they did n't receive it, but the truth is, they would not accept it. By the time you send the documentation the way they want it, other documentation has expired, causing you to have to resend it. This is a trick, because they will place a sale date on your property in the process, and say if they do n't receive the documentation your property will go to auction. They then sell it to a - party to clear their books.


- and from - to - I was going into - asking them to reconsider what had been done, except, - could not identify me either by Social Security number or Loan number, I spoke with the branch manager, by the name of - - and he called his back office. I had been fighting - for 6 years because they created the default, and for 6 years they were unable to foreclose on my home legally, so - simply sold the loan to ( SPS ) and it is clear their only goal was to foreclose on my properties, and decided to engage in illegal activity, as well as ignoring the homeowners bill of rights, because nobody is regulating it. I would like to see this illegal foreclosure reversed and my property returned to me. My case is further complicated because my properties are in private label security loans ( PLS ). the financial institutions have no intention of working with homeowners with principal reduction, however, are willing to sell them to speculators at a discount and displacing the homeowner, I have information that the speculator that purchased my home, has a non-profit in - - CA, and yet between he and his wife have recently purchased - properties in - - CA, in - zip code, - of them on my same block, he has no desire to live in these properties, just wants to flip them to make money, this is not fair to homeowners. When I was notified that ( SPS ) was the new servicer, I informed them that their were unresolved issues with another financial institution, they replied, they have no say so on which loans they service.

Select Portfolio Servicing, Inc customer in California
Sep 24, 2015

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

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