Seterus Mortgage Complaint

Seterus Mortgage department,

Other mortgage Credit decision / Underwriting California

After being fully discharged from a Chapter - bankruptcy, and - loan representatives signing legal documents that the debt had been cured, Seterus, Inc. has failed to fully discharge the account, complete cram down '' and issue me a Full Reconveyance. I was only made aware of this lien when I ran a credit check listing Seterus , Inc. as a stakeholder. I question the legalities of all practices, I have provided the company with formal dispute and court documentation which they have failed to comply with. I have been given conflicting information from, rude and ill trained representatives. I have been assured several times over that an expert '' whom I have - access/communication with is working on my case. I have been hung up on or disconnected after hours of being on hold, only to speak with a representative of a department that I did n't even ask for. I do n't understand why a company like this is still able to practice and take advantage of people who are already consumed by other financial issues.