ACE Cash Express Inc. Debt Collection Complaint

Payday loan Taking/threatening an illegal action threatened arrest/jail if do not pay

ACE Cash Express Inc. Debt collection department,

Payday loan Taking/threatening an illegal action Threatened arrest/jail if do not pay Texas

- -, who was claiming to be with the Office of Investigations Fraud Department called my daughter and told her if I did not contact them within - hours they would be forced to file charges on the complaint and would be sending officers out to my home to arrest me and make a scene ''. I called them back and found out it was regarding an old payday loan from Ace Cash Express. They told me that I had until - to pay them ( but would n't tell me who '' I needed to pay and they refused to give me contact information until I was ready to make a payment ) $480.00 and that they had waived the $5000.00 in fees. When I called back again to ask for verification of debt because I was n't paying them without a formal notice, - told me that I could only pay in cash or debit card and that if I did n't pay today then I would be going to jail for 45 days and would lose my -.

ACE Cash Express Inc. customer in Texas
Sep 24, 2015

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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