ACE Cash Express Inc. Taking/Threatening An Illegal Action Complaints

Review and analysis of over 70 complaints against ACE Cash Express Inc.

ACE Cash Express Inc. consumers have reported over 70 official complaints related to Taking/threatening an illegal action. Out of the 70 consumer complaints against ACE Cash Express Inc., 9% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Taking/Threatening An Illegal Action Consumer Complaints


ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

December 10, 2015 - I 've received numerous calls from the company about a payday loan that they said I took out on -/-/2015 ; which is false. The first agent on -/-/15 said that they have video footage of me walking into a store and taking out a loan never paying on it. I took out a loan 2 years ago and it was paid on. He said that a sheriff will serve me if I did n't pay $460.00. I did not pay. On -/-/15, while working I kept receiving unknown calls and I answered and said nothing and I heard a lady say fine I will keep calling all day. She called several times in a course of - minutes. I fin...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

December 7, 2015 - I have received an email from this company threatening to put a hold on my social security number, file a complaint with the IRS, and the Attorney General 's office and notify my employer, and press charges against me. After the first email I responded that there was no name on the notice being sent and I wanted proof mailed to me. They do not send anything by mail according to them. I can forward the emails from this company. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

November 19, 2015 - Had a man call me claiming he was a detective and I owed on a payday loan for Ace cash express claiming that I had missed a civil suit court date today and that if I I did n't pay the amount owed he would have the bench warrant executed and I would be taken to jail. He said I needed to pay what was due today which was a little more than - dollars or I would be taken to jail until they give me another court date. Threatened wage garnishment and my license being suspended and when I told him I had no money due to my situation he said I need to borrow money for a down payment or I would go to ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action sued w/o proper notification of suit

November 12, 2015 - I received a call today ( - @ - ) from - stating that I have a debt -, I did n't immediately remember but I felt as if I paid it off already. Nonetheless the lady by the name of " - - '' with - Law firm ( I could not find this anywhere online nor - in - AZ she gave me ) asked for credit card info today and if they did n't get it I was going to be sued and sent to court .Then when requested some type of " verification '' of debt, she hung up. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

November 10, 2015 - I keep getting phone calls about debt that has been settled and or out of date, or that I was not even aware of having. These same people are calling my elderly mother and father inlaw too. I have checked my credit report and none of the businesses are on it. They are trying to get me to settle out of court. He says he is with - -, - - -, - -, - -, CA -. I can not find a business at this address. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

October 27, 2015 - I took out a payday loan with Ace Cash months ago. Unfortunately, I experienced some financial hardships and my mother unexpectedly passed away during - 2015. With this being said, I have received multiple harassing and threatening calls from the following agencies : Ace Cash, - and - ( - ). I 've been threatened by way of voicemail : stating that a lawsuit would be filed, a sheriff would come to my home or job, phone calls would be made to my employer to obtain my income and so forth. I have never received any collection correspondence via mail but I do have - saved voicemails ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

September 24, 2015 - - -, who was claiming to be with the Office of Investigations Fraud Department called my daughter and told her if I did not contact them within - hours they would be forced to file charges on the complaint and would be sending officers out to my home to arrest me and make a scene ''. I called them back and found out it was regarding an old payday loan from Ace Cash Express. They told me that I had until - to pay them ( but would n't tell me who '' I needed to pay and they refused to give me contact information until I was ready to make a payment ) $480.00 and that they had waiv...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action attempted to/collected exempt funds

September 9, 2015 - Took out a payday loan from Ace cash a check in - -, T-.paid back, then took out another, could not afford to pay back, tried to set up playment plan, they told me I could no longer pay them, the debt went to some other company, that company has been sending me harassing e-mails, threatening to sue me and garnish my paycheck and jail time, I also get phones calls from this phone number - and now they are calling my job from - and being very rude and threatening. I can set up a payment plan, but I do not trust the people calling as when you call those numbers back nobody ever answer...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

August 25, 2015 - I received an email supposedly from ACE SETTLEMENT DEPARTMENT, threatening to sue me for over $4500.00 unless i paid a settlement of $270.00. Also threatened to press charges and send me to jail for 3 years and seize all of my bank accounts and assets if I do n't reply and pay. They had my correct SSN # and place of employment. I was told to reply to --. I have used ACE in the distant past and if I owe a debt, I am willing to pay but I need a letter of proof. This email was threatening, as well as major grammatical and spelling errors, very unprofessional. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

July 15, 2015 - Called and stated they were filing a complaint with my county and would take me to court if I did n't pay the $560.00 today. I requested this in writing and they stated they could not send me anything in the mail until I paid. She was not happy that I would not give any information over the phone. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

June 18, 2015 - I took out a loan over a year ago that I could not pay. They have called and sent me emails threatening to have me arrested at work and to prosecute me for check fraud, among other things. They have shared my information with third parties as well. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

May 26, 2015 - I was called by -, - @ - and told that I had committed check fraud, specifically Fraud with Malacious Intent, by not paying back a payday loan to Ace Cash Express. He furthered by stating if I did not pay the balance due by the - of this month, charges would be filed against me. This person calls me - to - times a week as well a calls my daughter at work for me. I want his threats and scare tactics to stop! His actions are illegal. I 'm suffering illness and unemployment! I have no money to give and am considering bankruptcy! ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

May 22, 2015 - I was contacted by this company who is threatening to sue me. So i entered into an agreement to repay the debt. I was sent an email of a letter after i asked that a physical copy be mailed to me. i then noticed small typos and - - address only a - - - However i was unsure of the laws, and felt a little uneasy so I checked my credit report and I did not see the debt they are attempting to collect so I assumed it had been charged off or was too old to be collected. After trying to research the company I am now afraid that they may not be legitimate and maybe be trying to collect m...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

May 7, 2015 - I have received several calls ( Assume it is Ace Cash Express ) - ) that the Attorney General has requested the State Police to Arrest me for an uncollectable debt. That within - hours they will pick me up. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

May 5, 2015 - I continue to receive email threatening to notify my employer and of lawsuit for a debt I do not recall ever taking. I am represented by an attorney in chapter -. ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

May 2, 2015 - Ace Cash Express said they would have government put a hold on my SSN ...

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ACE Cash Express Inc. Debt collection taking/threatening an illegal action threatened to sue on too old debt

April 14, 2015 - I had a individucal, that i gave a check to to build me a brick mailbox. After getting the check he did not show back up. I called him several times, and he would say that he was coming back out but did not show up. After 2 weeks we cancelled the check. 4 days later the individual cashed the check with ACE check cashing company. The company continually calls my wife and wants us to pay for the cancelled check, because the individual wo n't return the money. Im now getting calls from - from someone claming to be - - with -, -, and -. Threaten to sue for a $170.00 check cashe...

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