Synchrony Bank Consumer Loan Complaint

Installment loan Managing the loan or lease

Synchrony Bank Consumer loan department,

Installment loan Managing the loan or lease Texas

I asked GE Credit aka Care ( sic ) Credit '' to set up my autodraft payments to avoid all interest payments under 0 % offer so that my - would be paid in full within the 24 month offer. Instead, it was set up as minimum payments '' drafted out of my checking account and now I have just discovered I 've paid over $2000.00 in interest with a balance due of $ $2900.00 on an original debt of $3500.00! When I spoke today with Synchrony Bank manager - # - she said the only way I could get a copy of my original instructions was to subpoena them ''.

Synchrony Bank customer in Texas
Sep 22, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Synchrony BankComplaint HistoryComplaints9/201510/201511/201512/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony BankManaging the loan or lease45.0%50.0%5.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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