Credit Bureau of Napa Debt Collection Complaint

Credit Bureau of Napa Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid New Jersey

I had cancelled - phone line - years ago, but kept the line for my daughter to use -. We cancelled this line after paying in full at the beginning of this year. I 've endured numerous phone calls from - - since. I 've been told the - number was on hold due to my being - but had recently been re-activated ( I never have been in the military and never told them this ), and I 've been told I owe everything from $100.00 to $16.00 to $47.00 ; sometimes their reps were rude and aggressive. Every time I called them, I had to wait on hold, sometimes for over an hour, to speak to a service rep. and each time I called I got a different story and a different payment amount. Each time I called, I requested and was promised documentation of the call. Sometimes I requested and was promised an email which of course never arrived despite repeated follow-up calls on my part. - - just kept sending me bills in different amounts as if I 'd never called. Now it appears that - - has engaged the services of Chase Receivables, a - - - in -, CA who have written with a demand for payment. I sent them a request for documentation and received no response. I then sent them a formal dispute of this charge and wish to ensure that my credit rating is not affected negatively. I cancelled my accounts and paid in full, only to have - - continue to attempt collection in various amounts over the course of over 4 months. I simply do not owe them this money and they 're just hounding me until I give up and send them a payment to make them go away. Disgusting way to treat a customer.