Seterus Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Seterus Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

Good day. This is additional information in reference to case number -. Since the first complaint filed I am still having issues. Seterus sent me a letter stating the escrow was short and my mortgage payment would increase. A few weeks later they sent a letter of apology about the escrow letter being an error and to please disregard. Shortly after I receive another invoice with an additional $140.00 attached to it ; I have no idea what this is. And last week I received a letter stating they did not have my social security number or a - on file for me and sent a - form for me to fill out. I have no idea what is happening with my account with this company but I am praying that someone get to the bottom of this.

Seterus customer in Maryland
Sep 21, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

Consumer disputes how Seterus handled their complaint

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