ATG Credit, LLC Debt Collection Complaint

Disclosure verification of debt not given enough info to verify debt

ATG Credit, LLC Debt collection department,

Disclosure verification of debt Not given enough info to verify debt Pennsylvania

I initiated a phone call the ATG credit to resolve a debt. They explained to me on - occasions that they would be recording the phone calls. I expressed to them that I too was recording the phone call for my purposes. They immediately got angered and told me that according to the FDCPA I was NOT allowed to record them. I tried to explain to them that the Federal law states that one-party phone calls are authorized by federal law and they hung up on me. I have also just filed a complaint with the - minutes before this complaint. If they wo n't communicate with me and they will not send me the documents how am I supposed to resolve this debt? They would not send me any documents because they claim they already did. I explained that i have not received them. I asked for E-mails but they will not send them unless they have a credit card number or back check number.

ATG Credit, LLC customer in Pennsylvania
Sep 21, 2015

* Source: CFPB Complaint Database

ATG Credit, LLC response to complaint:
Closed with explanation

Consumer disputes how ATG Credit, LLC handled their complaint

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