Barclays Credit card department,
charged a late fee for being - minutes late on - - 2015 - - Called a few minutes later to complain, talk to - with reference # - who said since this was my first time late with this credit card - - that my late fee would be waivered and that the change would show up on my next bill. I just checked my latest bill and the late fee charge was added!!
Barclays customer in Vermont
Sep 20, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with monetary relief
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