Citibank Mortgage Complaint

Citibank Mortgage department,

Home equity loan or line of credit Settlement process and costs New York

I have applied for a Home Equity Line of Credit ( HELOC ) from Citibank.. I submitted the application in -/-/- ; it took until -/-/- to initially be approved. It took five monthsbecause my - had a mechanic 's lien attached to our deed and Citibank dragged their feeton identifying this as the cause. The coop kept on stalling and finally admitted that the did not pay the $55.00. filing file to prove satisfaction of the lien. Citibank paid the $55.00 and anticipated at closing I would pay them back and the - would then reimburse me. I am -. When I filed initially, I was making $ -/year. Then that job ended, I took another job paying $ -/year. By the time the lien was satisfied, my - job ended and I then was working - job making around $ -/week. Since the process dragged on, Citibank asked me and my wife to resubmit our pay stubs. At the point we resubmitted, since my income had dropped, Citibank changed the acceptance to a rejection. About three weeks ago, I secured a full time job paying $ -/year. We again submitted our pay stubs and we were asked again many questions. At this point, we are now at 9 months since filing the original HELOC application and, in my most recent conversation withCitibank, I was told to have patience. I indicated my patience has worn out. Since I had been underemployed and my son started College, I borrowed funds from my IRA in anticipation of securing the HELOC. I am quickly approaching the 60 days and the penalty period forrepayment of these funds is quickly approaching. In my opinion, I think this process should never had dragged out so long. If we had closedby -/-/- ( which I think is reasonable ), I would still be at my $ -/year job and we would not be discussing any issues of not having a high enough income.