USAA Savings Debt Collection Complaint

Other (phone, health club, etc.) Taking/threatening an illegal action attempted to/collected exempt funds

USAA Savings Debt collection department,

Other (phone, health club, etc.) Taking/threatening an illegal action Attempted to/Collected exempt funds Virginia

On -/-/2015, I had a lien placed on my saving account. I receive federal student loans and the Post -/-/- G.I. Bill benefits. I was told that my account was under review. I called on -/-/2015 and I was told that they could not release the hold unless I had the company release the funds. I told the company that they could not do this. I told them that my account receives only electronic, exempt, Federal direct deposits of Veterans Affairs Benefits and student loans. Three or four times before, their lawyer actually dismissed some liens the same reason.

USAA Savings customer in Virginia
Sep 20, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with non-monetary relief

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