Barclays Credit card department,
I paid my credit card payment at - on due date - - 2015. The summary said payment was made- and will post on - - 2015. Barclay credit card has a cut off time of - for payments. All of my other credit cards have a - cut off and this is hard to remember. My statement arrived and has a late fee of $37.00. I called Barclay and ask for a refund. They said the payment was made at - and refused to give me a refund. This is ridiculous that I have to pay a late fee for - minutes over. I am requesting that fee to be refunded. The late fee was posted - - the due date.
Barclays customer in Ohio
Sep 19, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |