Santander Consumer USA Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Santander Consumer USA Consumer loan department,

Vehicle loan Managing the loan or lease Maryland

Auto loan was paid on time until - 2014 at which time I was incarcerated. Upon my release, I contacted the company to make pant araingments to make the loan current. I was given an amount of the past due balance and I had attempted to make good on the balance. I had continued to make payments and then the company repossessed the vehicle with no warning-even after payments were current. I contacted the company the following day and was given a payment amount to pay the loan to what they claimed to be current. I paid the requested amount to retain the truck from the tow company. Since that time I have continued to make on time payments. I recently applied for a mortgage and upon review of my credit report, I noticed that the loan has been incorrectly reported as a charge off '' since - 2014. I was never told by the company that the loan was charged off and that my payments would not be reported correctly on my credit report. I have since then contacted them sever times, with no explanation for the false reporting. I am now over $2000.00 in deduct for false afield fees and such that no one is able to explain. I was told by the company to either continue to make unreported payments and deal with the reporting of a charge off on my credit report or hire an attorney.

Santander Consumer USA customer in Maryland
Sep 17, 2015

* Source: CFPB Complaint Database

Santander Consumer USA response to complaint:
Closed with explanation

Consumer disputes how Santander Consumer USA handled their complaint

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Contact Santander Consumer USA

https://www.santanderconsumerusa.com/
(888) 222-4227
https://www.santanderconsumerusa.com/customers/con
P.O. Box 961245
Fort Worth TX 76161
Santander Consumer USA
Santander Consumer USA

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