Seterus Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Seterus Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

Seterus is not applying my mortgage payment to my account correctly and is trying to apply late charges to my account. I have called several times to try and correct the issue and they will not correct the issue. They will also not remove the PMI on my account even though I have federal requirement for having the PMI removed met

Seterus customer in Texas
Sep 16, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

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