PayPal Prepaid Card Complaint

Mobile wallet Fraud or scam

PayPal Prepaid card department,

Mobile wallet Fraud or scam California

On - -, 2015 I made a purchase on -. I went through paypal to make the payment with my credit card on file. On - -, 2015 I received a notice that paypal had ran a credit check on me which I did not request or authorize. On - - I received an email from Paypal Credit saying that they had approved a credit line for me for $1200.00 Again, I never knowingly applied for a credit line. Why would apply for a credit line for a $38.00 purchase that I could use my credit card for? I called paypal through - to report fraud today, - - and paypal told me it was for my purchase on toyrus.com and they would immediately close my account. They claimed that I would 've had to go through the process of filling out an application for an account which I never did. I still have to go through the process of paying the balance because they would not take credit card payment, they would only take a bank account payment so I have to wait for them to send me a paper statement.

PayPal customer in California
Sep 15, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints7/20149/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/20150123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalFraud or scam4.5%63.6%13.6%18.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.0%53.1%21.3%4.1%20.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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