PayPal Mobile Wallet Complaints

Review and analysis of over 101 Mobile Wallet complaints against PayPal

PayPal consumers have reported over 101 official complaints related to Mobile wallet. Out of the 101 consumer complaints against PayPal, 20% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 99% were processed in a timely manner. 15% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.

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New Mobile Wallet Consumer Complaints


PayPal Prepaid card managing, opening, or closing account

December 8, 2015 - My account has been closed but company refuses to reimburse $120.00 in gift card balance still remaining in the account. ...

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PayPal Prepaid card fraud or scam

September 15, 2015 - On - -, 2015 I made a purchase on -. I went through paypal to make the payment with my credit card on file. On - -, 2015 I received a notice that paypal had ran a credit check on me which I did not request or authorize. On - - I received an email from Paypal Credit saying that they had approved a credit line for me for $1200.00 Again, I never knowingly applied for a credit line. Why would apply for a credit line for a $38.00 purchase that I could use my credit card for? I called paypal through - to report fraud today, - - and paypal told me it was for my purch...

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PayPal Prepaid card fraud or scam

August 29, 2015 - I 've had $4600.00 taken from me with nothing but evasive responses from PayPal for a good part of a year. This has continued ever since they suddenly locked my account on - - of 2015. - days later, I requested a refund for $3000.00. What followed has been a draining, unending experience. $3000.00 was frozen in my PayPal - card, which was unrelated to my PayPal account. The additional $1600.00 is locked in my and my husband 's frozen PayPal accounts. On - -, PayPal promised they would send a check within - business days, giving the following message : Your PayPal ...

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PayPal Prepaid card managing, opening, or closing account

August 12, 2015 - I have funds in my Paypal account. Suddenly, Paypal limited my account and I am no longer able to access my own funds. ...

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PayPal Prepaid card managing, opening, or closing account

August 12, 2015 - I have a Paypal account where I have funds. Suddenly, Paypal sent a notice that my account is limited and that I can not withdraw my own funds. ...

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PayPal Prepaid card fraud or scam

July 20, 2015 - -/-/- I had used pay pal to purchase an item. I had added my credit card and made the purchase. The seller '' of the item did not send the item in time and I emailed the seller '' telling her I wanted to cancel it. The next day she sent the item to me anyway and told me that I would need to be a - % stocking fee but that once I received the item, if I sent it back she would give me a refund minus the stocking fee. I was angry and I immediately called up my bank and told them to stop any transactions form this seller ( and even paid the fee ). I had assumed that she would n't be able ...

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PayPal Prepaid card managing, opening, or closing account

July 11, 2015 - Pay pal cut off my debit card without a text or a phone call or permission. Leaving me without access to my money, having ordered food. Transferred me several times, dumping me - back out to a call in system, gave me - telephone numbers, stating, - of these '' should work, and neither of them did. Kept me on hold for an hour, As it so happened, I had n't yet updated my address, so Paypal sent a card to my old address. Yes I had a dispute with a retailer but noNow, I notified them about a dispute with an - purchase, who resolved the dispute with me. I specifically checked the box w...

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PayPal Prepaid card unauthorized transactions/trans. issues

May 4, 2015 - Experienced identity theft fraud involving my PayPal account. Someone obtained my PayPal password and used it on -/-/- to make an eBay purchase ( not from my account ). Paypal reversed this charge and password was changed. Despite this, on -/-/- my account was again used to make - eBay purchases for computers, shipping to a name/address unknown to me. On filing claim, PayPal positively closed - case in the amount of $2100.00 but on other virtually similar case for $2200.00, PayPal closed case upholding the transaction. As of -/-/-, they are still planning to submit an ...

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